PRIVACY POLICY
Effective Date: January 31, 2026
At Earthlie Designs LLC, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or interact with our services.
1. INFORMATION WE COLLECT
We may collect the following types of personal information:
Contact Information: Name, email address, phone number, shipping and billing address
Order Information: Products purchased, order history, payment details (securely processed through third-party platforms)
Technical Data: IP address, browser type, device information, and usage data via cookies or analytics tools
Voluntary Information: Information you provide when contacting us or subscribing to newsletters
SMS Opt-In Information: Phone number and consent status for SMS communications. When you opt-in to receive SMS messages through our review request form, we collect your phone number and explicit consent to send you SMS messages regarding review requests and feedback surveys.
2. HOW WE USE YOUR INFORMATION
We use your information to:
- Process and fulfill your orders
- Communicate with you regarding your purchases or inquiries
- Improve our website and customer experience
- Send marketing emails (only with your consent)
- Send SMS review requests and feedback surveys (only when you have explicitly opted-in)
- Comply with legal and tax obligations
- Maintain records of SMS consent for compliance purposes
3. SMS COMMUNICATIONS & REVIEW REQUESTS
If you opt-in to receive SMS messages through our review request signup form, you will receive text messages from Earthlie Designs requesting feedback about your experience.
SMS Opt-In: You must provide explicit, affirmative consent before we send SMS messages. This consent is collected through our dedicated SMS Consent Form and is documented in our records.
Message Content: SMS messages will contain review requests and feedback surveys related to your recent purchases from Earthlie Designs.
Message Frequency: Message frequency may vary depending on your purchase activity.
Message & Data Rates: Standard message and data rates may apply. Contact your wireless carrier for details about your specific plan.
Opting Out: You can opt out of SMS communications at any time by:
- Replying "STOP" to any SMS message you receive
- Contacting us at earthliedesigns@gmail.com with your request to unsubscribe from SMS communications
We will honor your opt-out request within a reasonable timeframe. Even after opting out, you may continue to receive transactional messages related to your orders.
We use a third-party SMS service provider to send SMS messages. Your phone number and message data may be processed by this provider in accordance with their privacy policies.
4. SHARING YOUR INFORMATION
We do not sell or rent your personal information. We may share data with trusted third parties for the following purposes:
- Payment processing (e.g., PayPal, Stripe)
- Shipping providers (e.g., USPS, UPS)
- Website analytics (e.g., Google Analytics)
- SMS communications (Twilio)
- Legal or regulatory requirements
All third parties are required to handle your information in accordance with applicable privacy laws.
We maintain strict confidentiality and do not share your information with third parties for marketing purposes without your explicit consent.
5. COOKIES AND TRACKING
We use cookies and similar technologies to improve your browsing experience and analyze site traffic. You can adjust your browser settings to disable cookies, but this may affect site functionality.
6. DATA SECURITY
We take reasonable precautions to protect your information from loss, misuse, unauthorized access, or disclosure. However, no method of transmission over the Internet is 100% secure.
Your SMS consent records are securely maintained and used solely for the purpose of complying with SMS regulations and documentation requirements.
7. YOUR RIGHTS
Depending on your location, you may have the right to:
- Access, correct, or delete your personal data
- Withdraw consent to receive marketing emails
- Withdraw consent to receive SMS messages by replying "STOP"
- Receive information about how your data is being used
- File a complaint with a data protection authority
To exercise these rights, please contact us at the email below.
8. CHILDREN'S PRIVACY
Our services are not intended for children under 13. We do not knowingly collect personal data from minors.
9. THIRD-PARTY SERVICES
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
Squarespace Hosting: Our website is hosted on Squarespace. Squarespace may collect technical information about your use of our site. For more information about Squarespace's data practices, please see their Privacy Policy at https://www.squarespace.com/privacy
10. CHANGES TO THIS POLICY
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with the updated effective date. Continued use of our website following the posting of changes constitutes your acceptance of the updated Privacy Policy.
11. CONTACT US
If you have questions about this Privacy Policy, your personal information, SMS communications, or wish to exercise your privacy rights, please contact:
Earthlie Designs LLC
Email: earthliedesigns@gmail.com
Website: www.earthliedesigns.com
For SMS-specific opt-out requests, you can also reply "STOP" to any SMS message you receive.
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Last Updated: January 31, 2026